Agents built around how your business already runs.

    Each agent does one job well. It works inside the tools you already use, follows rules you set, and checks with a person on the steps that matter. Here is what we build most often.

    How we build agents you can trust.

    01

    A clear job

    One workflow, a written scope, and an agreed picture of what success looks like.

    02

    Guardrails

    Rules for what the agent may and may not do, built into the system, not just the instructions.

    03

    Human checkpoints

    A person approves the steps where a mistake would be costly, for as long as you want them to.

    04

    Real-world testing

    We test against real examples from your business, not made-up ones.

    05

    Visibility

    Your team can see what the agent did and why.

    06

    Documentation

    What your team needs to run it, watch it, and change it.

    Front office

    Where customers and prospects reach your business.

    Intake and triage agent

    Every inquiry read, sorted, and routed as it arrives, not whenever someone gets to the inbox.

    What it does

    • Reads incoming email, web forms, and chat as they arrive
    • Sorts each one by type, urgency, and fit, and pulls out the key details
    • Routes it to the right person or queue with a reply drafted and ready
    • Books a meeting when the inquiry is a qualified lead

    Connects to

    Shared inboxes, website forms, your CRM, your calendar, Slack or Teams.

    Where a person stays in the loop

    Replies can wait for someone's approval until you decide otherwise. Anything unclear goes straight to a person.

    What changes

    Inquiries do not sit unread over a weekend, and your team starts every reply from a draft instead of a blank page.

    Customer support agent

    Answers the questions you get every day, from your own documentation, and knows when to hand off.

    What it does

    • Answers routine questions about orders, bookings, services, hours, and policies
    • Looks up order or account details in your systems when a customer asks for status
    • Hands the conversation to a person, with full context, when a question is outside its scope or a customer is frustrated
    • Flags the questions it could not answer, so you can see where your documentation has gaps

    Connects to

    Your help desk, website chat, email, your order or booking system, your knowledge base.

    Where a person stays in the loop

    You set the escalation rules, and your team can review conversations.

    What changes

    Your team spends its time on the conversations that actually need a person.

    Back office

    Where the paperwork and the handoffs live.

    Document processing agent

    Turns invoices, orders, applications, and forms into clean data in the right system.

    What it does

    • Reads documents that arrive by email or upload, including scans and photos
    • Pulls out the fields that matter and checks them against your rules, such as matching a purchase order or confirming totals
    • Enters the data into your accounting, operations, or CRM system
    • Sends anything that does not match to a person, with the reason

    Connects to

    Email, Google Drive or SharePoint, QuickBooks, Xero, or NetSuite, your CRM.

    Where a person stays in the loop

    Exceptions, and anything above a dollar threshold you set, can wait for approval.

    What changes

    Re-keying goes away, and your team only touches the exceptions.

    Operations coordination agent

    Keeps work moving between people, so nothing waits on someone remembering to send it.

    What it does

    • Schedules jobs, appointments, and internal handoffs
    • Sends confirmations and reminders to customers, staff, and vendors
    • Tracks where each job stands and nudges the right person when something stalls
    • Keeps your project or job tracking system current

    Connects to

    Your calendar, project tools such as Asana or Monday, scheduling or field service software, email, and text messaging.

    Where a person stays in the loop

    Managers get a daily summary and can approve changes to the schedule.

    What changes

    Fewer dropped handoffs and far fewer "did anyone send that?" messages.

    Inside the team

    Where your people need information, fast.

    Sales follow-up agent

    Every meeting captured, every CRM record current, every follow-up drafted.

    What it does

    • Turns meeting recordings or notes into a summary with action items
    • Updates contacts, deals, and next steps in your CRM
    • Drafts the follow-up email in your voice
    • Flags deals that have gone quiet

    Connects to

    Zoom, Google Meet, or Teams, your CRM such as HubSpot or Salesforce, email, and calendar.

    Where a person stays in the loop

    The rep reviews and sends the email, and the agent does not commit to pricing or terms.

    What changes

    The CRM reflects reality, and follow-ups go out the same day.

    Reporting agent

    The weekly numbers pulled, reconciled, and explained, without anyone building the spreadsheet.

    What it does

    • Pulls data from your accounting, sales, and operations systems on a schedule
    • Assembles the weekly or monthly brief, with notes on what changed and why
    • Answers follow-up questions about the numbers in plain language
    • Flags anything that looks unusual

    Connects to

    QuickBooks, your CRM, spreadsheets and databases, Slack or email.

    Where a person stays in the loop

    You define the metrics, and the brief shows where its numbers came from.

    What changes

    The brief is waiting Monday morning, and nobody loses Friday afternoon building it.

    Knowledge agent

    Your team's questions answered from your own policies, procedures, and past work.

    What it does

    • Answers questions about policies, procedures, products, and past projects
    • Cites the document behind each answer
    • Helps new hires find their footing without interrupting a senior colleague every hour
    • Points out documents that conflict or look out of date

    Connects to

    Google Drive, SharePoint, Notion, Confluence, your intranet, Slack or Teams.

    Where a person stays in the loop

    Content owners decide what the agent can draw on and can see what people are asking.

    What changes

    Fewer interruptions for your most experienced people and faster onboarding for new ones.

    Not on this list? That is normal.

    These are starting points, not a menu. Most agents are shaped to one business. If a workflow passes these three checks, it is probably a good candidate.

    • It happens often, every day or every week.
    • It follows a pattern most of the time, even if there are exceptions.
    • It moves information between people or systems.
    Tell us about your workflow

    Bring us one workflow.

    Thirty minutes. Tell us the workflow that eats the most hours, and we will tell you whether an agent can take it on. If it cannot, we will say so.

    Start a conversation